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Cancel a Shipment

Introduction

This page will show you how to cancel a shipment.

Some carriers do not allow you to cancel a shipment, Within SmartConsign this will be set to cancelled but you will need to contact your Carrier to do this.

Shipments cannot be cancelled after you have manifested them

Cancel a Shipment

Shipments can be cancelled by going to Shipments then Manage Shipments

Next find the shipment and click the Cancel button from the dropdown list or from the Shipment Details page.

Confirm that you would like to cancel this shipment.

Cancelling Shipments cannot be undone.