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Linnworks Integration DX-Manager

Introduction

The SmartConsign 2020 App for Linnworks allows you to use your existing carrier accounts with the Linnworks order management software.

Functionality of the Linnworks app includes:

  • Create labels
  • Print labels for direct printing or integration into a packing note/invoice
  • Add a tracking number to the Linnworks order record
  • Cancel and re-print labels where required

To get started with the application, you will require the following:

  • An account with your carrier
  • Access to the web portal for Linnworks to add the application to your account
  • A SmartConsign Account

Learn more about a SmartConsign Account

You may have multiple SmartConsign Integrations at once.

Installing the App

Using your Linnworks account, login to the Linnworks web portal at www.linnworks.net. You will need to add the app through the web interface regardless of whether you use the web version of Linnworks on the desktop version. After logging in, click on Apps in the left-hand side menu then click on Application Store.

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Enter SmartConsign in the search bar and click Manage.

Currently there are two SmartConsign Integrations, Please choose our newest version: SmartConsign 2020

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The application details will appear click the Install button to proceed.

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Configure the App

Once the application has installed click on Shipping then Integrations.

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On the Integrations page click Add Integration.

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The setup wizard will be displayed, Find SmartConsign 2020 and click Integrate.

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Enter a reference for your Account Name.

This can be any reference you choose and is not tied to your account details.

Once you have entered an account name click Next.

The welcome page will be shown. Click Next to proceed.

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On this page you will need your API Key from SmartConsign, Enter the key and click Next.

Learn more about your API Key

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Confirm your details on the following page. Click the checkbox then click Next.

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Select your Carrier from the dropdown and then click Next.

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The final page in the initial setup will be shown. Click Next to close the wizard.

Configure Services

Once the account has been added to the list of integrations you will need to add services. Start by Clicking Services.

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The service list page will be displayed. All available services from your carrier will be shown in the drop-down list.

To add a service, find your required service and click Add. Repeat this process until you have added all the required services you wish to use in Linnworks.

You may change the Linnworks Service name to anything you desire.

Any addition features that the service has will be available by clicking Properties.

Click Finish to save your services.

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Label Management

Please refer to the Linnworks help guide for standard label management operations such as mapping services, printing labels, integrating labels into invoicesand cancelling labels.

The Linnworks online help can be found at help.linnworks.com/support/home

Label Format

Labels produced by the app are designed to fit in a 4-inch by 6-inch area in portrait orientation. The label can either be printed directly to a printer orintegrated in to packing or invoice paperwork.